Privacy Policy

Effective date: 30/08/2025

1. Who we are
   Vexor Esports (“Vexor”, “we”, “us”, “our”) operates an online platform for competitive gaming tournaments and related services. This Privacy Policy explains how personal information is collected, used, shared, and protected when using our website, apps, and tournament services (“Services”).
2. Information we collect

• Account and contact details: name, username, email, phone number, age (where required for eligibility), and country.
• Tournament data: registrations, team memberships, match results, scores, proof links/screenshots, and leaderboard positions.
• Payment and payout information: limited billing identifiers or payout details (e.g., UPI ID or other payout handles) processed via trusted payment partners; we do not store full card data.
• Usage and device data: IP address, device identifiers, browser type, operating system, pages viewed, referral URLs, timestamps, and cookies or similar technologies.
• Support content: messages sent to our support channels and any information provided for dispute resolution.

3. How we use information

• Provide and operate Services: account creation, tournament hosting, scoring, anti-cheat checks, payouts, and customer support.
• Improve and secure Services: analytics, performance monitoring, debugging, and fraud prevention.
• Communications: service updates, match notifications, policy changes, and (with consent where required) marketing about events or features.
• Legal and compliance: enforce our Terms, investigate violations, satisfy legal obligations, and protect users’ rights and safety.

4. Legal bases (where applicable)
   We process data based on one or more of the following: performance of a contract (to run tournaments and payouts), legitimate interests (to operate, secure, and improve Services), consent (where requested), and legal obligations.
5. Cookies and similar technologies
   We use cookies and similar tools to remember preferences, keep users signed in, measure site performance, and improve features. Browser settings can limit cookies, but some functionality may be affected.
6. How we share information

• Service providers: hosting, analytics, anti-cheat, payment processing, customer support, and communications vendors under confidentiality obligations.
• Tournament visibility: player names, teams, brackets, match results, and leaderboards may be publicly displayed as part of competition integrity and transparency.
• Legal and safety: to comply with law, enforce policies, or protect users and our platform.
• Business transfers: in a merger, acquisition, or asset sale, data may transfer under the same protections.

7. Payments and payouts
   Payments and payouts are handled by third-party processors. Only the minimum necessary details are shared to complete transactions. Sensitive financial information is handled by those providers in accordance with their policies.
8. Data retention
   We keep personal information only as long as necessary for the purposes described, including running competitions, handling disputes, meeting legal requirements, and maintaining accurate records. When no longer needed, we delete or anonymize data.
9. Your rights
   Depending on jurisdiction, users may have rights to access, correct, update, delete, or restrict processing of personal data, and to object or withdraw consent at any time (without affecting prior lawful processing). Requests can be submitted via the contact details below. Identity verification may be required.
10. Security
    We use administrative, technical, and organizational measures to help protect personal information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, but we strive to maintain industry-appropriate safeguards.
11. Children’s privacy
    Our Services are intended for eligible players as defined in our Terms and event rules. We do not knowingly collect personal data from children below the minimum age of digital consent in the user’s jurisdiction without appropriate authorization. If a child’s data was provided to us without authorization, contact us to remove it.
12. International transfers
    If data is transferred across borders, we use appropriate safeguards (such as contractual protections) to help ensure an equivalent level of protection in accordance with applicable laws.
13. Third-party links
    Our Services may link to third-party sites or services. Their privacy practices are governed by their own policies; review those before providing information.
14. Changes to this policy
    We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Material changes will be posted on this page with an updated “Effective date.” Continued use after changes indicates acceptance of the updated policy.
15. Contact us
    For questions, requests, or privacy concerns:
    Vexor Esports
    Email: support@vexor.games
    Subject line: “Privacy Request – Vexor Esports”

Jurisdiction-specific addendum (optional)

• If operating in the EU/EEA, include GDPR contact details and legal bases, DPO (if any), and information about lodging complaints with a supervisory authority.
• If operating in California, include disclosures aligned with the CCPA/CPRA, including categories collected, purposes, sharing, and user rights (access, delete, correct, opt-out of “sale/share,” limit sensitive personal information).
• If operating in other regions with specific laws (e.g., India DPDP Act), add relevant rights and contacts.